Client Relations Software Support Technician
Software Support Technicians help our customers with our pharmacy software products.
Responsibilities
Provide technical assistance to computer systems users. Answer questions or resolve software problems for clients via phone, fax, in person, or from remote locations. Provide assistance concerning the use of our pharmacy software and its operating system. Occasionally you will be asked to test new software releases and upgrades. Periodic on-call pager duty is required and some travel may be required.
Requirements
We are looking for individuals with a teamwork orientation together with an efficient and pleasing telephone manner.
Education
Must have a high school diploma or GED.
Experience
You will need at least two years experience working with computers. Help desk software support experience is preferred but we are willing to train motivated individuals. Experience with Linux or HP3000 is helpful.
Career Path
You will have plenty of opportunity to move up in the company as you gain experience. We have several options for those interested in advancing in a career at PCSI.