Client Relations

Amity Stradford Amity Stradford- Rx3000 Product Manager, has 9 years Pharmacy Tech experience and has been with PCSI almost 7 years. Having spent several years in support working directly with Rx3000 customers, she brings a solid customer perspective to the design and presentation of the Rx3000 pharmacy system products.
Charlie Simons Charlie Simons- CPhT, Client Account Manager,  has three years of retail pharmacy experience as a tech, and is currently taking courses to ultimately obtain his MBA. He brings a lot of enthusiasm to work each day, and is always ready to work hard to fulfill your needs.
Cassandra Chamberlin Cassandra Chamberlin- CPhT- Quality Assurance and Training Facilitator, is a graduate of CSU, Sacramento and brings over 20 years of pharmacy experience to PCSI. Cassandra is enthusiastic about the exciting changes at PCSI and is looking forward to being an integral part of our continued and future success! She enjoys spending time with her husband and 2 young children, working in the garden, and taking long family drives.
Bill Nichols Bill Nichols- Lead Client Relations Support Tech, has been with PCSI for nine years now. He is retired from the US Navy after 20 years of honorable service. He has a strong background in customer support, computers, and communications.
Bob Jackson Bob Jackson- Client Relations Support Tech, was raised in the beautiful Rogue Valley. His specialty is in his ability to patiently assist and problem solve in a professional and courteous manner. Robert has over 30 years of customer service/manager experience making him a valuable asset to our company. He enjoys gardening, cooking, and spending time with his family.
Dan Murray Dan Murray- Client Relations Support Tech, served 8 years as a volunteer firefighter for a rural community, and was introduced to the love of computers by a fellow volunteer.  He enjoys trouble shooting computer problems with the ability to come up with a fast and accurate solution.  His outside interests include: golf, softball, fishing, bowling, church, and most of all spending time with his wonderful wife and children.
Devon Trigg Devon Trigg- Client Relations Support Tech, received his AA Degree from Rogue Community College, and along with four years of customer service experience, has a gift for helping people who are frustrated and stressed with a problem.  He enjoys spending time with his wife and son, as well as riding his motorcycle.
Heather Stauffer Heather Stauffer- Client Relations Support Tech, was born and raised in Grants Pass, and received her AA from Rogue Community College as well as a BS in Sociology from Eastern Oregon University.  She comes to us with several years of experience in customer service.  She enjoys helping people and is self-taught in computer hardware and software.  A few of her favorite hobbies include photography, genealogy, and extensively studying our local history.
Ian Stark Ian Stark- Client Relations Support Tech, a self taught computer entrepreneur, has worked with all of the Windows operating systems from 3.1 to Vista. He enjoys helping people resolve the issues that they may encounter with their PC's or programs throughout their daily use.  His hobbies are high grade remote control vehicles, and web design.
Megan Zacharek Megan Zacharek- CPhT. Client Relations Support Tech,  has 6 years experience working in a retail pharmacy as a tech, including compounding skills. Whether she is testing the system in-house or teaching end users on site, Megan brings a fresh perspective.  In her spare time she enjoys outdoor activities and, watching football...GO DUCKS!!!
Sara W Sara W.- A.A.S. -EMT, CPhT Client Relations Support Tech, brings to PCSI 15 years experience in the emergency medical field , 10 of that as a paramedic. She holds certifications in both CPR and ACLS. As a CPhT, and with several years previous customer service experience, she helps deliver attentive on-point support to users of the Rx3000 pharmacy system. Her current focus is on Quality Assurance and applications documentation development. Sara says her hobbies include “everything my 4 children can keep me busy with.” After hours, she continues her emergency medical involvement through volunteer work as a firefighter/paramedic with a local fire agency.